Terms & Conditions
Terms of Service
By using the Tineco website and purchasing products, you agree to the following terms:
Product Information While we strive to provide accurate product details, specifications, and prices, there may be occasional errors. We reserve the right to correct any such errors.
Payment We accept all major credit cards and payment methods. Payment must be made in full at the time of order.
Shipping We offer shipping to most locations. Shipping fees will be calculated at checkout, and delivery times vary based on location.
Limitation of Liability We are not responsible for any damages that arise from the use of our products beyond normal wear and tear.
Modifications to Terms We reserve the right to modify these terms at any time. Please review them periodically for any updates.
Shipping Policy
At Tineco, we aim to provide fast and reliable shipping for all orders. Here's everything you need to know about our shipping process:
Shipping Locations We currently ship to [Abu Dhabi-Dubai-Sharjah-Ajman-Umm Al Quwain-Ras Al Khaimah-Fujairah]. If your location is not listed, please contact our customer support team to inquire about other areas.
Shipping Fees Shipping fees are calculated based on the delivery address, product weight, and size. You will see the shipping cost during checkout.
Order Processing Time Orders are processed within [2-3 business days] from the time of purchase. Orders placed on weekends or holidays may take longer to process.
Delivery times Depend on your location, and expedited shipping options are available for faster delivery.
Damaged or Lost Shipments If your item arrives damaged or is lost during transit, please contact our customer support team immediately. We will investigate and resolve the issue promptly.